1. Introduction
At RAM SYNDICATES, customer satisfaction is our priority. However, certain items are classified as non-returnable due to their nature. This policy outlines the terms and conditions for refunds on non-returnable items.
2. Non-Returnable Items
The following items are non-returnable under any circumstances:
- Personalized or custom-made products
- Perishable goods (food, flowers, etc.)
- Digital downloads or software licenses
- Personal care and hygiene products
- Clearance or final sale items
- Opened or used consumables (ink cartridges, batteries, etc.)
3. Refund Eligibility
Refunds for non-returnable items may be issued only in the following cases:
- The item was damaged during shipping
- The wrong item was delivered due to our error
- The product is found to be defective upon delivery
4. Refund Process
If you qualify for a refund, please follow these steps:
- Contact our customer support team at [contact@ramsyndicates / +918595869698] within 24 Hours of receiving the item.
- Provide proof of damage (Unboxing Video).
- Upon verification, we will process your refund to the original payment method within 07 business days.
5. Exclusions
Refunds will not be provided if:
- The item was damaged due to misuse or improper handling
- The request is made beyond the eligible refund period
- There is no valid proof of defect or damage
6. Contact Us
For any questions regarding this policy, please contact our support team at [email/contact information].
By purchasing a non-returnable item, you acknowledge and agree to this refund policy.